🚚 Shipping Policy

Effective Date: [Insert Date]

At PCF Pet Supplies, we understand how exciting it is to shop for your furry, scaly, or feathery friends! That’s why we do our best to make sure your orders are processed and delivered quickly, reliably, and with care. Below you’ll find everything you need to know about how we handle shipping.

🕒 Order Processing

Once you place your order, our team starts working behind the scenes to get it to you as fast as possible.

  • Processing Time: Please allow 2 to 5 business days to prepare and pack your items.

  • Orders placed on weekends or holidays will be processed the next business day.

  • In rare cases, some products may take a bit longer if they are customized, in high demand, or shipped from third-party suppliers.

🌎 Shipping Times & Delivery

We ship across the United States using trusted courier partners to ensure your order arrives safely.

  • Estimated Delivery Time:

    • Standard Shipping: 7–15 business days

    • Remote Areas or Special Products: Up to 21 business days

  • Please note: These estimates can vary depending on your location and unforeseen circumstances such as carrier delays or weather events.

📦 Multiple Packages

Because we work with a variety of trusted suppliers and warehouses, your order may arrive in multiple packages. This allows us to get some items to you faster rather than waiting for everything to be ready at once.

💸 Shipping Costs

  • Free Shipping is available for all orders over $150 USD.

  • For orders under $150, shipping fees may apply depending on item weight, size, and destination. These costs will be clearly shown at checkout before you complete your purchase.

🔍 Tracking Your Order

As soon as your order ships, you’ll receive a tracking number via email so you can follow its journey to your doorstep. Please allow up to 72 hours for tracking to update after shipment.

If you have any issues tracking your order, feel free to contact us at support@pcfpetsupplies.com — we’re happy to help.

🚫 Failed Deliveries or Incorrect Addresses

Please ensure your shipping address is accurate before confirming your order. PCF Pet Supplies is not responsible for packages lost due to incorrect or incomplete addresses. In the event of a failed delivery due to customer error, additional shipping charges may apply.

📩 Questions?

If you have any questions about your shipment or delivery, just reach out to us — our friendly team is always ready to help:

📧 Email: info@pcfpetsupplies.com