🛡️ Privacy Policy

Effective Date: 15/04/2025

Welcome to PCF Pet Supplies (“we,” “our,” or “us”)! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://www.pcfpetsupplies.com (the “Site”).

1. 📦 What Information We Collect

When you visit or interact with our site, we may collect the following:

  • Personal Details: Your name, email address, shipping address, phone number.

  • Order Information: Products purchased, billing info, shipping info, and payment method.

  • Technical Data: IP address, browser type, time zone, and cookies to improve user experience.

  • Communication Data: Any messages, emails, reviews, or inquiries you send us.

2. 🐾 How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you (order updates, customer service)

  • Personalize your experience

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal information.

3. 💳 Payment Information

All transactions are processed securely through third-party payment gateways (e.g., Stripe, PayPal). We do not store your full credit card details.

4. 🍪 Cookies

We use cookies to:

  • Remember your preferences

  • Analyze site traffic

  • Improve site functionality

You can disable cookies through your browser settings, but it may affect your experience on our site.

5. 🔒 How We Protect Your Data

We take your security seriously and implement measures like:

  • SSL encryption

  • Secure servers

  • Restricted access to personal data

6. 🔄 Sharing Your Information

We only share data with trusted partners, such as:

  • Payment processors

  • Shipping providers

  • Analytics services (e.g., Google Analytics)

These parties only access your data as needed to perform their services.

7. 👶 Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from children.

8. ✉️ Your Rights

Depending on your location, you may have rights to:

  • Access or correct your personal data

  • Request deletion of your information

  • Opt out of marketing emails (you can unsubscribe anytime)

9. 🌎 International Users

If you are accessing our site from outside the U.S., please note that your information will be transferred to and processed in the United States.

10. 📬 Contact Us

If you have any questions about this policy, please contact us:

📧 Email: info@pcfpetsupplies.com